What CEO of Better.com Should Learn from CEO Barrett McNabb

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Weeks ago, the CEO of Better.com, Vishah Garg, received global criticism on announcing the termination of 900 employees on a Zoom call. And here’s Barrett McNabb, who talks about employee welfare just like anyone should care for their soldiers before themselves. Here you’ll learn how he transformed two non-performing franchise units to $400,000 output by listening to his employees.

CEO Barrett McNabb of Consolidated Wellness Management Group is the founder of the Joint Chiropractic and Modern Acupuncture clinics. For the last five years, Barrett McNabb has successfully managed his businesses, creating opportunities for more units in the offing.

Here is a synopsis: Barrett McNabb expanded the clinic from two to four locations. However, when he recognized a cultural void, poor morale and insecure staff, he re-engaged his past performers and convinced them to join him. He met each employee in person to gain clarity on improving things, and six months down, he increased his property valuation of the two existing locations by $400,000.

CEO Barrett McNabb of Consolidated Wellness Management Group has been awarded the 2020 Veteran Entrepreneurship Award MVP (Most Valuable Performer). This award recognizes his commitment to the welfare of his country and people both as a U.S. veteran military personnel and as a multi-brand franchisee with The Joint Chiropractic and Modern Acupuncture clinics.

Earlier, Barrett McNabb was also awarded The Joint Chiropractic Franchisee of the Year 2017, Regional Developer of the Year 2018, and the National Franchise License Sales Award 2018 and 2020. Before franchising, McNabb served as a paratrooper in the 82nd Airborne Division and was a part of the initial invasion of Iraq in 2003. He served as an embedded military advisor in Afghanistan in 2006 and later as the Middle East’s senior military expert.

McNabb originally learned about Joint Chiropractic during his wife’s automobile accident, which necessitated regular chiropractic therapy. They were “amazed by the model’s simplicity, from its reasonable pricing to the freedom it offered with no appointments,” he says. As a civilian living in Houston, he knew exactly what he wanted to do when he resigned from the military in 2015.

McNabb is passionate about helping people; he enjoys watching patients leap to life after chiropractic treatment. Even outside the Army, he is focused on improving the quality of patient life through routine and affordable chiropractic care. He takes pride in initiative and character by doing the right thing, even when no one else is around.

Barrett’s business success is based on his military experience as an entrepreneur. He asserts that the lessons he learned as a United States Army officer apply to his chosen businesses. Barrett was instrumental in bringing a military appreciation program to reality in 2016 when The Joint desired to build one. His vast military experience aided in developing a program and messaging targeted towards veterans and active military members.

Barrett urged The Joint Chiropractic to extend the military discount to first responders and the National Guard, providing four weeks of unrestricted chiropractic therapy in the aftermath of Hurricane Harvey. His involvement with the Military Appreciation Program earned him the brand’s 2017 Franchisee of the Year awards and Regional Developer of the Year.

McNabb exemplifies the Army’s ideals of devotion, responsibility, respect, selfless service, honor, integrity, and individual bravery. From the battlefield to the clinic, he inspires all and demonstrates how one person can make a difference in the world.